Newsletter


Parent Bookings in the New App
All parent bookings - including activities and meetings - in our new Parent App
The New Engage Parent App is going from strength to strength with all parent bookings now available. The new App gives parents a seamless process to enrol in and pay for activities – powered by pop-up modals and a new design. Parents can now manage multiple activities and kids without having to change screens – on mobile and desktop
Parent meetings are also a breeze with all new intuitive booking straight from the App. Parents can now select their teachers and meeting times. Parents can then make changes, review their meeting schedule and leave notes for the teachers, ready for that all import Parent Teacher meeting
We're here to help you make the most of the new Parent App! Explore our latest blog post or contact your CSM today to begin your journey
Navigating VAT in 2025
Mastering VAT setup in Engage Fees & Accounts
UK independent schools are now charging VAT on tuition fees. We have taken a number of important steps to support schools including:
- VAT webinars (available in Engage Help)
- Updated guides & resources (available in Engage Help)
- All Engage Accounts customers contacted for review
- New Engage Accounts release including updating VAT breakdown information on Fee Invoices
If you haven’t yet completed your Engage Accounts review, please contact our Support team
The Engage team are also delivering ongoing improvements based on school feedback including enabling VAT codes to be assigned directly to surcharges as well as updating the Pupil Charges Report
With Engage you have all the tools and support needed to manage this change confidently and efficiently


Daybook Uplift - Mobile and Desktop
More mobile friendly, improved navigation and targeted view available now!
Daybook’s unparalleled flexibility sits at the heart of every Engage school – allowing virtually limitless workflows to move data through your unique school community
In our most recent uplift Daybook is even more mobile friendly – allowing users to capture, access, update and share critical pupil data on the go. These benefits extend to the desktop as well with double scrolling allowing users to scroll people lists and Daybook entries separately. A new ‘Collapse All’ option means template fields can be expanded and collapsed individually for a more targeted view. And users can now see the number of entries tagged against a person in each section of the Daybook
By making Daybook easier to navigate on mobile, tablet and desktop, it is now even easier for schools to access unparalleled flexibility to meet their unique data needs and workflows. To learn more about this uplift please read the release notes
Ready for Exam Season?
Exam entries and planning with Engage
It’s exam season again and we are rapidly approaching the Summer 2025 exams
As always this means it is time to ensure your school is ready for the loading of base data, making submissions and aligning staff, students, rooms and accessibility needs Make sure to review all of the relevant information on how Engage is built to support Exams and Exam preparation below
If you or your team would benefit from a training session to refresh your knowledge, please raise a case in Engage Help and one of our team will be in touch to help organise a session


Mail Merge Updates
Personalised templates and faster creation
The team has delivered new mail merge features in Engage to make specific template creation faster and easier
When users select ‘insert merge field’, a new table appears showing all fields with new formatting and search options. Users can now search using Filter Fields to identify all fields matching their search criteria. And when a text field is chosen, users can select options to decide how the text appears in the template
The same applies across date fields where the new formatting tool makes it even faster and easier to determine how the information appears. For more information, see the release notes below!
Coming Soon...New Staff App!
Sneak peak at the amazing new Engage App for Staff
The new Engage Parent App is fantastic and now it’s time for Staff to get everything they have on their portal, in their new App!
Leveraging Progressive Web App technology, staff will soon be able to perform a huge range of tasks from their mobile devices including taking attendance, send and receive push notifications, quickly check pupil details, raise and view Daybook entries and much, much more...
Stay tuned for more exciting details as we get closer to launch!


On-Premise Updates
SQL 2019 required for all Engage on-premise upgrades from April 2025
To strengthen security and performance, Education Horizons is committed to keeping your systems updated with the latest technology. Starting April 2025, SQL Server 2019 will be required for all on-premise Engage upgrades - ensuring your system meets modern security standards
With SQL 2019, your system will benefit from Microsoft’s ongoing support, safeguarding against potential vulnerabilities that can arise from outdated software
Please read our FAQ’s and coordinate with your IT team to ensure this change has been made as soon as possible
If you’d like to simplify system management, consider our cloud hosting option for Engage. For further assistance, contact us or explore the resources available in our Help Centre
Engage Quarterly Update
New condensed video
Stay informed with the latest updates for Engage! We’ve released a shorter version of the December quarterly product update video, focused solely on Engage and key company updates
This condensed video covers exciting product improvements, strategic initiatives and updates on security, support and customer success
It’s a quick and valuable way to stay up to date and ensure you’re getting the most out of Engage. Watch now to learn how these updates can benefit your school


Engage Webinars
Sign up for one of the latest Engage webinars
Discover a range of FREE webinars hosted by our specialists in the Professional Services team
Learn how to get the most from your school management system with courses covering a variety of topics
Don’t see the type of training you need? You can always reach out to your CSM to arrange specialised training based on your individual needs
Training & Consultancy
Get specialised expert training and consultancy tailored to your unique needs
Unlock the full potential of your school software with our Professional Services team! Our team has over 100 years of experience in education and delivers the deepest and most up to date knowledge of our products. From bespoke reports to solving unique challenges, our experts provide solutions that simplify your school's journey. There are countless processes we can help you improve including:
Join our satisfied customers who've experienced seamless transitions, reduced errors and improved data. Contact us today!


Professional Services Bundles
Save money and plan for your upcoming training needs with our bundle offers
Are you looking for a tailored solution for your training and consultancy needs? Look no further than our exclusive bundle packages. Experience the convenience of pre-purchasing hours at a discounted rate and use them when you need to
These bundles offer a host of benefits, including simplified planning and budgeting, seamless integration across platforms and more. Say goodbye to individual financial approvals and payments
Don't miss out on this incredible opportunity. Open the link below and unlock exclusive savings today!